Once your item is ready, we will ship it to your customer's with UPS, SF-Express OR USPS, usually delivery time is between 5-15 business days. however sometimes it is delayed by the custom office, we will provide you with tracking number information so you can track it once it was shipped.

For our stock items we do offer return, and refund of up to 14 days from the day you received it. Buyer must pay for return shipping and original shipping price is non refundable. items must be returned in original condition as before shipment (If your customer have damaged the blade by trying to cut metal, iron or sparring, we will not accept it)

We will not accept returns due to custom fees or country regulations, please find out about custom fee charges and country regulations before purchasing our swords products.

If buyer refuse to sign and receive the package, refund will not be given.

Refund will not be given for custom made swords. as those are constructed personally for your customer's.